PNB credit card charges and new bank fees from 1 November 2026

From 1 November 2026, Punjab National Bank revised its credit card service charges; its public notice lists a ₹99 fee per reward redemption and 1% on utility payments above ₹50,000 a billing cycle, plus GST. IndusInd Bank's own notice adds ₹25 for declined POS transactions and insufficient-funds ATM declines on listed savings variants. SBI Card's 1% fee follows on 1 December 2026.

Key facts: bank and card charges from 1 November 2026

• PNB credit cards: service charges revised effective 1 November 2026 for Visa and RuPay credit card variants; all fees exclusive of GST — PNB public notice.
• PNB reward redemption: ₹99 per redemption request, earlier nil — PNB notice.
• PNB utility payments: 1% of total utility payments if they exceed ₹50,000 in a billing cycle, maximum ₹2,000 per transaction, earlier nil — PNB notice.
• PNB cash advance, late payment, payment-dishonour and duplicate-statement fees also revised — PNB notice (details below).
• IndusInd savings accounts: ₹25 per declined POS transaction and ₹25 per insufficient-funds decline at IndusInd ATMs on listed variants; ₹50 per cheque return for non-financial reasons; all plus GST — IndusInd notice.
• PNB inactive accounts: complete KYC by 10 November 2026 or the account may be closed — reported by Upstox.
• SBI Card: 1% fee on fuel and transport from 1 December 2026 — see our earlier post.

What are the new PNB credit card charges from 1 November 2026?

PNB's public notice, linked from its credit card website, sets out revised charges for Visa and RuPay credit card variants from 1 November 2026. All amounts are exclusive of GST. Some co-branded, FD-backed and corporate cards keep separate rates, so check the notice for your card.

• Reward redemption — nil before — ₹99 per redemption request now.
• Utility payments — nil before — 1% of total utility payments if they exceed ₹50,000 in a billing cycle, maximum ₹2,000 per transaction.
• Cash advance — 2.5% of the amount or ₹400, whichever is higher, at PNB ATMs; 2.5% or ₹500 at other domestic ATMs and overseas ATMs (earlier mostly 2% with ₹100–₹300 minimums, by variant).
• Late payment — nil up to ₹500 due; ₹500 for ₹501–₹1,000; ₹750 for ₹1,001–₹10,000; ₹1,000 for ₹10,000–₹50,000; ₹1,200 above ₹50,000 (earlier ₹500–₹750 slabs). Cards against FD: 30% of minimum due, min ₹200, max ₹500 per cycle.
• Cheque return or failed ECS/auto-debit — 2% of the payment amount, minimum ₹400 (earlier ₹100–₹250 per instrument); ₹100 for cards against FD.
• Duplicate statement — ₹50 for any month; e-statements free.

Is there a fee to redeem reward points on PNB credit cards?

Yes: ₹99 plus GST for each redemption request on PNB Visa and RuPay credit card variants from 1 November 2026, according to PNB's notice. A flat fee hits small redemptions hardest. As an illustration, if you redeem points worth ₹200, a ₹99 fee takes about half of the value before any tax. Fewer, larger redemptions dilute a flat fee, but check whether your points have an expiry date first.

Is there a charge on utility bill payment by credit card at PNB?

Yes, above a threshold. PNB's notice sets 1% of total utility payments if they exceed ₹50,000 in a billing cycle, maximum ₹2,000 per transaction, plus GST. If your utility payments in a cycle total ₹50,000 or less, this fee does not apply.

Does IndusInd charge for failed transactions?

Yes, on several savings account variants from 1 November 2026, according to IndusInd Bank's notice on revised savings account charges. All fees are exclusive of GST.

• Declined POS (card machine) transaction — nil before — ₹25 now.
• ATM decline for insufficient funds at IndusInd ATMs — nil before — ₹25 now.
• Variants covered by these three charges — Indus Delite, Indus Digi-start, Indus Online (minimum balance required) and Indie Star, Superstar and Megastar.
• Cheque return for non-financial reasons — nil before — ₹50 now.
• Already in force from 1 October 2026 (same notice) — ECS/NACH return nil to ₹500 and new IMPS charges (₹2.50–₹10 per transaction) on listed variants, among others.

The simplest way to avoid a decline fee is to check your balance before a large card swipe or ATM withdrawal, and to keep a small buffer in accounts with auto-debits.

Where each new fee shows up

• PNB reward redemption fee — on your credit card statement, after the redemption.
• PNB utility surcharge and GST — as separate lines on your credit card statement.
• IndusInd decline or cheque-return charge — as a debit in your savings account, visible in your bank alerts and passbook.

What else is changing: SBI Card's 1% fee from 1 December

These are not the only new charges this season. SBI Card's 1% fee on fuel and transport spends starts on 1 December 2026; we explained who pays it in a separate post. Our devaluation explainer covers the wider squeeze on card rewards in 2026.

How do I get bank charges reversed?

Ask. Call or write to your bank, quote the date and amount of the charge, and explain why it should be reversed. Reversal is at the bank's discretion. If you are a PNB customer with an inactive account, also note the reported 10 November 2026 KYC deadline.

How Spendzie fits in: Spendzie reads the bank and card SMS on your phone, so card spends, debits and charge alerts land in one list instead of being scattered across inboxes. That makes a new ₹25 or ₹99 line easier to notice. Spendzie does not reverse charges, is not a bank and does not recommend cards.

Publish notes and sources

• PNB revised credit card service charges w.e.f. 1 Nov 2026 for Visa/RuPay variants, exclusive of GST: reward redemption nil to ₹99 per request; utility 1% if total utility payments exceed ₹50,000 per cycle, max ₹2,000 per transaction; cash advance 2.5% or ₹400 (PNB ATMs) / 2.5% or ₹500 (other domestic and overseas ATMs); late fee slabs nil/₹500/₹750/₹1,000/₹1,200; cheque/ECS/auto-debit dishonour 2% min ₹400 (₹100 for FD cards); duplicate statement ₹50 — PNB public notice (PDF, created 30 Sep 2026), opened 6 Nov 2026 — https://creditcard.pnb.bank.in/Documents/revised-charges.pdf
• PNB notice of revised charges and link to schedule — PNB credit card website, opened 6 Nov 2026 — https://creditcard.pnb.bank.in/
• Corroboration of the PNB figures — Goodreturns, 30 Oct 2026 — https://www.goodreturns.in/news/pnb-credit-card-new-rules-from-november-1-2026-check-changes-in-cash-withdrawal-late-fees-and-rew-1544235.html; Upstox, updated 30 Oct 2026 — https://upstox.com/news/personal-finance/latest-updates/november-2026-changes-4-important-updates-for-bank-customers-pensioners-and-taxpayers/article-202449/; Outlook Money — https://www.outlookmoney.com/news/pnb-credit-card-charges-to-change-from-november-1-check-new-fees (media reports, consistent with PNB's notice)
• PNB inactive accounts (zero balance, no customer-initiated transactions for over 3 years) to complete KYC by 10 Nov 2026 or the account may be closed — Upstox, 30 Oct 2026 — https://upstox.com/news/personal-finance/latest-updates/november-2026-changes-4-important-updates-for-bank-customers-pensioners-and-taxpayers/article-202449/ (media report)
• IndusInd w.e.f. 1 Nov 2026: POS decline nil to ₹25; insufficient-funds decline at IndusInd ATMs nil to ₹25; cheque return (non-financial) nil to ₹50; variants Indus Delite, Indus Digi-start, Indus Online (min bal), Indie Star/Superstar/Megastar; w.e.f. 1 Oct 2026: ECS/NACH return nil to ₹500 (Indie), IMPS ₹2.50–₹10 per transaction; fees exclusive of GST — IndusInd Bank notice 'Revision in Service Charges for IndusInd Bank Savings Account: Oct-Nov'26' (PDF), full text read 6 Nov 2026 — https://www.indusind.bank.in/content/dam/indusind-corporate/schedule-of-charges/savings-account/Revision-in-SA-Charges-Effective-Oct-Nov-26.pdf
• SBI Card 1% fee on fuel and transport from 1 Dec 2026 — Spendzie post, 3 Nov 2026 — /blog/sbi-card-1-percent-fee-fuel-transport-december-2026
• ₹200 redemption illustration (₹99 fee is about half) — Spendzie calculation, illustrative
• Last verified: issuer notices opened 6 Nov 2026; re-checked 7 Nov 2026.
• Researched and verified by the Spendzie editorial desk on 6 November 2026. Figures may change; we will update this post if they do.

Disclaimer

This article is general information only and is not financial, investment, tax or legal advice. Spendzie is not a bank, lender, SEBI-registered investment adviser or research analyst, and does not give loans or investment advice. Brand and scheme names are used for identification only. Always verify details with official sources before acting.